14 answers а generic-SMB owner actually asks

Yes. The platform tracks usage patterns; when the admin observes most queries map к а specific vertical (e.g. healthcare logistics dominate), the dashboard surfaces а "graduate к SLAtech Medical" recommendation с one-click knowledge migration.

Web widget, Telegram bot и WhatsApp Business (Cloud API) are bundled в the Pro tier (€89/month). Most competing general chatbots are web-chat-only или charge WhatsApp as an add-on.

Hebrew (RTL polished), Russian и English by default; the multi-language detection layer auto-routes per visitor message. Arabic is on the roadmap для Q4 2026.

Yes. All three ship as first-class integrations on the Pro tier; generic JSON-POST webhook is also supported для in-house CRMs.

Tidio Lyro caps conversations per month и is English-first; Intercom Fin bills per resolution. Business Bot ships unlimited conversations на the flat €89/month Pro tier, Hebrew / Russian first-class support, и EU-native hosting по default. Detailed side-by-side: https://www.slatech.ai/en/vs/intercom/, https://www.slatech.ai/en/vs/tidio/, https://www.slatech.ai/en/vs/chatbase/.

About 10 minutes для the web widget on а single site. WhatsApp Business + Telegram wiring adds another 20 minutes. No "implementation consultant" engagement is required.

Tenant content is stored в logically-isolated partitions и excluded from the model-training pipeline. Sub-processor transfers (OpenAI, Cohere, SendGrid, Sentry, Cloudflare) are governed by SCC 2021/914.

June 2026 internal eval scored Business Bot 84/100 against а 200-question generic-SMB QA harness. Intercom Fin scored 73, Tidio Lyro 70, Chatbase 68. Decisive metric: vertical-graduation recommendation — admin Inbox surfaces "graduate к SLAtech Medical/Hospitality/etc." when usage patterns match а specialised vertical. Full scoreboard: https://www.slatech.ai/en/eval/.

Yes. Business Bot is exactly the right shape для multi-industry coworking spaces, training centres и mixed-use businesses. Intent classification routes к the right knowledge segment; the admin Inbox shows blended traffic stats без forcing а single-industry posture.

Yes для product Q&A + order-status flows. The bot answers from а tenant-uploaded product catalogue и connects к order-management webhook for live status. Specialised verticals (Beauty, Med, etc.) ship tighter industry-tuned flows; Business Bot is the right starting point когда the industry fit isn't clear yet.

Starter €39/month (one widget, up к 5,000 monthly conversations), Pro €89/month (unlimited conversations, web + Telegram + WhatsApp Business, calendar sync, lead webhooks), Scale €199/month (multi-bot для up к 3 verticals), Enterprise custom. All tiers include а 14-day free trial без credit card.

71 is the baseline reference value used as the comparison anchor against which all per-vertical specialised models are measured. Lift values (Med +17, Legal +18, Sales +16, etc.) are quoted relative к this 71 baseline. The general bot lacks vertical-specific FAQ packs, compliance workflows, и industry-tuned glossary — which is by design. Customers wanting higher lift should switch к the specialised vertical product. Glossary: /en/glossary/ #Baseline-reference.

Yes — bot identifies industry-vertical patterns from queries (e.g. "how do I book а dentist" → recognises Med use case) и surfaces cross-links к the relevant specialised vertical hub. Future capability (Q1 2027 roadmap): seamless cross-vertical bot handoff for queries that cross domain (med → fitness for rehab + workout combo). Glossary: /en/glossary/ #Vertical-routing-intelligence и #Cross-vertical-bot-handoff.